Escon Support Panel

Listing ID : 274
Created on 2007-09-01 at 9:18 PM
Author : Escon Information Consulting [bakir@myescon.com]

Online URL : http://www.search-scripts.com/scripts/php/scripts-and-programs/customer-support/help-desk/escon-support-panel.html

Escon SupportPortal offers web-based customer support solution with Incident Management, Knowledge Management, Product Catalog, News management and Support Forum in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal is a complete IT Service Management solution and enables organizations to manage all their support needs through a fully integrated solution. SupportPortal is easily tailored to meet your needs, whether as an internal help desk or an external customer support desk or call center:

• Track and manage support issues effectively to ensure customer satisfaction
• Reduce support load with Self-Service Portal
• Keep your customers informed about new product's features through News Engine
• Make new products versions and documentation always available to right person at right time
• Comprehensive Knowledge Base and procedures
• Get reports on support load and performance
• Allow end users and specialists to share experience through Support Forum

Resource Specifications
Platform(s):	Linux,Window
Database(s)	MYSQL,SQL,Oracl
Version:	1.2
File Size:	100KB - 500KB
Date Added:	2007-09-01
Last Updated:	2007-09-03

License Information
License Type:	Commercial
Price:	499 USD
Visit:	http://www.myescon.com/demo/demo.html
Download:	http://www.myescon.com/demo/demo.html

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