SupportPRO SupportDesk - Web Based Helpdesk Software

Listing ID : 526
Created on 2007-10-21 at 3:52 PM
Author : iScripts [2007@iscripts.com]

Online URL : http://www.search-scripts.com/scripts/php/scripts-and-programs/customer-support/help-desk/supportpro-supportdesk-web-based-helpdesk-software.html

SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket.

• Email Piping: Create/Modify tickets based on customer emails automatically
• Feature-packed admin and staff section
• Flexible Knowledgebase
• AJAX powered user interface
• Advanced ticket Rule wizard
• POP3 / SMTP support
• Downloads : Share with your clients common files such as manuals etc in the download section.
• Multiple skins to match your web design
• Announcements/ News
• Ticket Submission : Submit tickets with allowed types of attachments
• Quick View Statistics : View ticket and staff statistics in a graphical manner
• Reminders
• Private Messages
• Unlimited Companies
• Unlimited Departments
• Multiple user addition in the CSV format
• User Management API.

Resource Specifications
Platform(s):	Linux,Window
Database(s)	MYSQL,SQ
Version:	3
File Size:	5MB - 10MB
Date Added:	2007-10-21
Last Updated:	2007-10-22

License Information
License Type:	Commercial
License Information:	Two months FREE trial for a full license is available.
Price:	99.95 USD
Visit:	http://www.supportpro.net/demo.php
Download:	http://www.supportpro.net

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