123 Live Help Software
Listing ID : 749
Created on 2007-12-26 at 9:15 AM
Author : 123fcserver [email@example.com]
Online URL : http://www.search-scripts.com/scripts/ajax/online-communities/123-live-help-software.html
123 Live Help Software with Java Chat Server & Flash Live Chat Client offers full-featured software or hosting service for your sales representatives or supporter to one-to-one chat with website visitors, to promote sales with online customer support. It's Java chat server & flash live chat client with cheap price. 123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
123 Live Chat Software Features
- Real-time Text Chat & Optional Video Chat for Staff - 123 Live Help Java server enables instant chat.
- Web-based Client - 123 Live Help flash client loads fast and is completely web-based, so the end users don't need to download any plug-in application to chat directly with staff.
- One to One Chat between (potential) customers and agent.
- Visitors Waiting in Queue to get the permission to chat with agent.
- Chat Transfer from one representative to another.
- Canned Answers - Agent has predefined answers to serve clients more efficiently and eliminate typing repetitive answers.
- Auto-detect Customer Language and display interface language.
- Member or Guest Chat - Visitors can choose to directly chat as guest, or register to keep his identity.
- Multiple Chat Requests - One agent can chat with multiple clients, multiple agents are also supported.
- Push URL Option - Push web pages to the visitor.
- Custom User Interface - Customizable client interface, and skin collection to choose the right style from.
- Integrate External Database of your existing portal or forum.
- Auto-detect User Details - Auto-detect extensive visitors information including IP address and country, display summary in agent window.
- Backend Monitor - Admin has overall power to monitor all the conversation that are currently in progress.
- Sound Notification.
- Department Management.
- Account Management.
- Search Transcripts becomes faster and more handy.
- Chat log is sent to email.
- Customer ask question instantly.
||Linux, Windows, Mac OSX, Sun Solaris, FreeBS
||Flat File, MYSQL, PostgreSQL, Access, SQL, Oracl
||1MB - 2.5MB
Back to Original Listing