Escon Support Panel |
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Escon SupportPortal offers web-based customer support solution with Incident Management, Knowledge Management, Product Catalog, News management and Support Forum in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal is a complete IT Service Management solution and enables organizations to manage all their support needs through a fully integrated solution. SupportPortal is easily tailored to meet your needs, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction
- Reduce support load with Self-Service Portal
- Keep your customers informed about new product's features through News Engine
- Make new products versions and documentation always available to right person at right time
- Comprehensive Knowledge Base and procedures
- Get reports on support load and performance
- Allow end users and specialists to share experience through Support Forum
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| Specifications |
View Demo | 
Download |
| Platform(s) |
Linux, Windows |
| Database(s) |
MYSQL, SQL, Oracle |
| Version |
1.2 |
| File Size |
100KB - 500KB |
| Date Added |
Saturday, September, 1st 2007 |
| Last Updated |
Monday, September, 3rd 2007 |
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| License Information |
| License
Type |
Commercial |
| Price |
499 USD |
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| Resource Posted
by:
Escon Information Consulting. This script listing has been viewed 1803 times so far. |
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